If it takes a village to raise a child, it’s understandable
that it takes an entire city to end a huge social problem like homelessness. I
had the opportunity to learn more about this collaboration during the past week
at my service site, Community Alliance for the Homeless (CAFTH).
This became especially clear to me when I attended my first
meeting last week for service providers in the Zero: 2016 initiative. Zero:
2016 is a nationwide effort to end veterans’ homelessness by the end of 2015
and to end chronic homelessness by the end of 2016. CAFTH is organizing the
Zero: 2016 initiative in Memphis by working with service providers to utilize
the housing first model. Essentially, this means that rather than making
someone become clean and sober before giving them housing, we give them housing
first, and then help them to accomplish other things, like sobriety (if you
have the time, you should definitely watch this video of my supervisor talking
about housing first at Ignite Memphis last year: https://vimeo.com/114157944).
Since I began at CAFTH, I have been entering some data about
people experiencing homeless in Memphis into a spreadsheet. Most of the data
comes from a vulnerability survey that people can take at several sites across
the city. After taking the survey, the person receives a score. The higher the
score, the more vulnerable they are, and the faster they will receive housing.
At the meeting, we looked at these scores, and began assigning people to different
programs and services that the providers thought would be a good fit for them. Unfortunately,
because these service providers do not have unlimited space or funds, we had to
stop placing people when all of the programs were full.
For nearly all of the people that we placed, at least one
outreach worker at the meeting knew them very well. It was fascinating to hear
them talk about these people experiencing homelessness and their stories and
struggles, and I began to realize that as hard as I try, I might not ever
actually understand what these people have been through. While I think it’s
important to realize this, I don’t think that it makes me any less useful in my
service, though. In combination with the collaboration I have seen between my
organization, the city, and service providers all over Memphis, this has begun
to shape how I understand service and my role this summer.
I acknowledge that I may not be able to understand what many
people are going through, but I know that through collaboration and working
together, I am helping to make a real difference in Memphis.
What an important but difficult realization! However, I think acknowledging that you do not know everything and cannot understand everything bring about a good sense of humility. This humility causes us to listen better at our service sites and allows us to learn from the ones we serve. We get to listen to them explain their needs and ask their opinion to work together to form a solution. This process makes the relationship more like an equal partnership and less like a superior/inferior relationship we talked about during the first meeting.
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ReplyDeleteI really liked your post Grant. I am wondering if the Zero: 2016 model is in any way related to the unaccountability and unreliability associated with the Department of Veteran Affairs last summer? Also, is your organization coordinating or discussing homelessness with local Veteran chapters or organizations?
ReplyDeleteI really liked your post Grant. I am wondering if the Zero: 2016 model is in any way related to the unaccountability and unreliability associated with the Department of Veteran Affairs last summer? Also, is your organization coordinating or discussing homelessness with local Veteran chapters or organizations?
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